FAQ: El Paso & Juárez Shuttle Services
1. What is the best shuttle taxi in El paso / Juarez?
We believe Ep Shuttle Services is the most reliable shuttle taxi in the El Paso–Ciudad Juárez region. We’ve been serving travelers since 2010 with safe, punctual, and professional transportation solutions—just read our 130+ 5-star Google reviews to see what people are saying about us.
2. What’s the easiest way to travel from El Paso to Ciudad Juárez?
The easiest way to travel between El Paso and Ciudad Juárez is with our pre-arranged shuttle service. We, Ep Shuttle, handle the driving, border procedures, and drop you off right at your destination—no hassle, no stress.
3. How long does it take to get from El Paso to Juárez by shuttle?
The average shuttle ride from El Paso to Juárez takes between 30 minutes and 1 hour, depending on border wait times and your destination within Ciudad Juárez. Ep Shuttle monitors crossing conditions to choose the best route for minimal delays.
4. Do you take maquiladora employees to and from work across the border?
Yes, Ep Shuttle Services provides transportation for maquiladora employees, offering reliable and punctual daily shuttle routes for workers across El Paso and Ciudad Juárez.
5. Where can I find airport shuttle services in El Paso? Is there a shared ride shuttle at El Paso Airport?
Ep Shuttle Services operates convenient airport transfers to and from El Paso International Airport. We Ep Shuttle also offer shared ride shuttle options from and to El Paso International Airport. Shared shuttles allow multiple passengers traveling in the same direction to share a vehicle, helping reduce individual costs while still providing reliable and professional transportation.
6. What is the best transportation to cross the Mexican border?
Private shuttle transportation especially with trained drivers is often the safest and most convenient way to cross the border. Ep Shuttle offers door-to-door service, ensuring passengers reach their destination efficiently and safely.
7. How much is a shuttle to the El Paso International Airport?
Shuttle rates depend on your pickup location, number of passengers, and time of day. For a personalized quote, you can fill out the Request Quote form or call 915-407-9863.
8. Are your drivers experienced with border crossings?
Yes, all Ep Shuttle drivers are highly experienced with both city driving and cross-border transportation. They are familiar with customs procedures, traffic patterns, and the safest routes, ensuring a smooth journey every time.
9. Do you drive to Abraham González International Airport (Juárez Airport)?
Yes. Ep Shuttle provides direct transportation to and from Abraham González International Airport in Ciudad Juárez for both individuals and groups.
10. What shuttle services does Ep Shuttle offer in El Paso and Ciudad Juárez?
Ep Shuttle offers a wide range of services, including airport transfers, private charters, maquiladora employee shuttles, U.S. Consulate transportation, group and family travel, hotel transfers, SENTRI/Global Entry routes, and more.
11. How many passengers can the Ep Shuttle vans accommodate?
Our vans can accommodate up to approximately 15 passengers. Larger groups should book in advance, especially during peak travel times.
12. Are your shuttle drivers bilingual?
Yes, Ep Shuttle drivers usually are bilingual (English and Spanish) and trained to assist both local and international travelers.
13. What documents do I need when crossing the border with your shuttle service?
You’ll need a valid passport and visa (if applicable). U.S. citizens should bring their passport or passport card. Mexican nationals must carry appropriate visas for entry.
14. Do you provide transportation to the U.S. Consulate/Embassy in Juárez?
Yes, Ep Shuttle offers safe and reliable transportation to and from the U.S. Consulate in Ciudad Juárez, including for visa appointments and extended stays.
15. Can you take passengers to and from the Juárez Airport?
Yes. Ep Shuttle regularly transports passengers to and from Ciudad Juárez International Airport (Abraham González International Airport).
16. What is the safest way to travel between El Paso and Ciudad Juárez?
Private, pre-arranged shuttle services operated by professional, licensed drivers are considered the safest way to travel between El Paso and Juárez. Ep Shuttle prioritizes passenger safety and convenience at every step.
17. Do you offer airport shuttle services from El Paso International Airport?
Yes. Ep Shuttle provides direct pickup and drop-off routing to and from El Paso International Airport for individuals and group travelers.
18. Does your shuttle operate early in the morning or late at night?
Yes, Ep Shuttle offers pre-scheduled ride services 24/7, including early morning or late-night trips. It’s best to reserve in advance to guarantee availability.
19. What safety measures do your drivers follow?
Drivers are trained in defensive driving, border security, local traffic regulations, and customer service. Each shuttle is also regularly cleaned and maintained to ensure a safe and reliable ride.
20. How do I get a shuttle from El Paso International Airport to downtown El Paso?
You can pre-arrange a pickup with Ep Shuttle Services directly from El Paso International Airport to downtown El Paso. Our driver will meet you at the designated pickup area and provide direct, door-to-door transportation to your hotel, residence, or business location without the need for transfers.
21. Do El Paso airport shuttle services operate 24/7?
Yes. Ep Shuttle Services operates 24/7 with advance reservations. This includes early-morning departures and late-night arrivals, making it easy to schedule transportation regardless of your flight time.
22. Are there shuttle services from El Paso hotels to the airport?
Yes. We offer hotel-to-airport shuttle services throughout El Paso. Whether you’re staying downtown, near the airport, or in surrounding areas, Ep Shuttle provides scheduled pickup and direct transportation to El Paso International Airport.
23. Can I bring luggage on El Paso shuttle services?
Absolutely. Ep Shuttle vans are designed to accommodate luggage comfortably, including suitcases, carry-ons, and work equipment. If you are traveling with oversized or multiple bags, we recommend mentioning it during booking so we can assign the appropriate vehicle.
24. What are the shuttle pickup points in El Paso?
Ep Shuttle offers flexible pickup locations across El Paso, including homes, hotels, workplaces, El Paso International Airport, and designated meeting points. Pickup locations are arranged in advance to ensure smooth and timely service.
25. Can I take an airport shuttle in Juárez if my flight arrives after midnight?
Yes. Ep Shuttle provides pre-scheduled airport pickups from Abraham González International Airport in Ciudad Juárez, even for late-night or after-midnight arrivals. Advance booking is recommended to guarantee availability.
26. Are shuttle drop-offs available near Juárez transit hubs?
Yes. We provide drop-off and pickup service near major transit hubs in Ciudad Juárez, including Central de Camiones (bus terminal), airport areas, business districts, and nearby hotels or residences.
27. What corporate shuttle options are available for factories and maquiladoras in Ciudad Juárez?
Ep Shuttle Services offers customized corporate transportation solutions for maquiladoras and industrial facilities in Ciudad Juárez. Options include daily employee shuttle routes, shift-based scheduling, group transportation, and long-term contracts tailored to operational needs.
28. What is the most affordable shuttle taxi option to Ciudad Juárez?
A pre-arranged shuttle service is often the most cost-effective option when considering safety, reliability, and door-to-door service. Ep Shuttle offers transparent, fixed pricing with no surprise fees, making it a dependable and budget-friendly alternative to taxis or multiple transfers.
29. Can Ep Shuttle transport large groups across the border?
Yes. Our vans can accommodate up to 13–15 passengers, making Ep Shuttle ideal for families, work teams, corporate groups, and consulate travelers. Group travel often reduces the per-person cost compared to individual transportation options.
30. Do your drivers have long-term experience in cross-border transportation?
Yes. Our drivers collectively have over 75 years of experience in the transportation industry, with extensive hands-on experience in cross-border travel between El Paso and Ciudad Juárez. Many also have more than 15 years of experience working with maquiladora transportation.